Frequently Asked Questions

The membership program has three tiers: WELCOME, FAMILY, and VIP. You become a WELCOME member immediately upon joining. FAMILY and VIP tiers require specific purchase performance over six months.

Membership tiers change every six months.
As of January 6, 2025, tiers are determined based on purchases from June 1st to December 31st, 2024.

Tiers are calculated based on the purchase amount.

You can check your membership tier and purchase performance on the ACCOUNT PAGE and REWARD PAGE. Tier notification emails are sent by January 6th.

Benefits are listed on the REWARD PAGE and on the WIDGET BANNER located at the bottom left side of every page.